# Refund Policy
**Last Updated: February 2026**
## Eligibility
Refunds are available within **7 days** of purchase if:
- Credits have not been used
- No terms violations occurred
## How to Request
1. Contact support@example.com
2. Include your order ID
3. Explain the reason for refund
## Processing Time
Refunds are processed within 5-10 business days and returned to the original payment method.
## Exceptions
No refunds for:
- Used credits
- Accounts suspended for violations
- Purchases older than 7 days
## Contact
Billing questions: billing@example.com
**Last Updated: February 2026**
## Eligibility
Refunds are available within **7 days** of purchase if:
- Credits have not been used
- No terms violations occurred
## How to Request
1. Contact support@example.com
2. Include your order ID
3. Explain the reason for refund
## Processing Time
Refunds are processed within 5-10 business days and returned to the original payment method.
## Exceptions
No refunds for:
- Used credits
- Accounts suspended for violations
- Purchases older than 7 days
## Contact
Billing questions: billing@example.com